Frequently Asked Questions (FAQs)
Get all your questions answered about our facility and infrastructure management services.
🧹 Housekeeping Services
Professional and reliable cleaning services for every space.
What cleaning technologies do GLMS use in housekeeping?
GLMS deploys mechanized cleaning equipment combined with eco-certified, non-toxic cleaning agents for floors, furniture, and washrooms.
How is quality maintained consistently across client sites?
Through real-time supervision, ISO-aligned SOPs, regular inspections, and documented safety protocols.
Are GLMS housekeeping services adaptable for different industries?
Yes, services are scalable and customizable for corporate, industrial, healthcare, and institutional environments.
How does GLMS ensure environmentally friendly cleaning?
By using green cleaning chemicals and minimizing waste through controlled application and sustainable practices.
What role does staff training play in housekeeping quality?
Staff are rigorously trained in hygienic techniques, equipment use, safety protocols, and client interaction.
🍽️ Pantry Services
Efficient pantry operations that support your team’s daily comfort.
How does GLMS personalize pantry setups for clients?
By assessing client preferences, space constraints, dietary needs, and branding to create tailored refreshment zones.
What technology supports pantry inventory management?
Digital tracking tools provide real-time stock visibility and optimize replenishment cycles.
How does GLMS maintain hygiene in pantry areas?
Staff follow strict food safety norms, conduct regular cleaning, and use approved products to maintain sanitation.
Can GLMS handle catering for special dietary or VIP requirements?
Yes, GLMS offers specialized beverage routines and service personalization for VIP guests and special occasions.
What staff qualities are emphasized in pantry management?
Professionalism, courteous service, strict hygiene adherence, and responsiveness.
🪰 Pest Control
Safe, effective pest control for a healthy, pest-free environment.
What pest control methods are used?
Integrated Pest Management (IPM) with non-toxic and chemical treatments.
Which pests are targeted?
Rodents, termites, birds, and common office/industrial pests.
How does GLMS ensure safety?
Through chemical traceability and risk assessments.
Is the service disruptive?
Pest control is discreet and scheduled to minimize impact.
Are long-term prevention plans provided?
Yes, customized preventive strategies.
🏨 Guest House Management
End-to-end guest house operations for a hassle-free corporate stay experience.
What services are covered under GLMS guest house management?
Housekeeping, laundry, catering, inventory control, guest scheduling, and feedback management.
How does GLMS assure privacy and comfort for corporate guests?
By training staff in hospitality etiquette, using digital check-in systems, and employing hotel-grade SOPs.
Is guest house service available 24/7?
Yes, GLMS provides round-the-clock operations to support guests anytime.
How does technology enhance guest experiences?
Automated scheduling, digital logs, and feedback systems improve responsiveness and service customization.
Can GLMS manage long-term guest stays?
Yes, service plans are scalable to suit both short-term and extended corporate residencies.
🌿 Landscaping & Horticulture Services
Create and maintain green, beautiful, and healthy spaces.
What landscaping services are offered?
Garden design, plant rental, rooftop greens, seasonal maintenance.
How does GLMS ensure sustainability?
Smart irrigation, organic soil care, and eco-friendly plant management.
Can planting be customized?
Yes, selections fit aesthetics, site climate, and client needs.
Are maintenance services included?
Pruning, pest management, seasonal rotations, and irrigation upkeep.
Does GLMS support green infrastructure projects?
Yes, for campuses, gated communities, and institutional sites.
🛠️ Engineering & Technical Support
Skilled technical manpower to maintain your building systems.
What maintenance services does GLMS provide?
Electrical, plumbing, HVAC, civil, and carpentry preventive and corrective maintenance.
Are GLMS technicians certified?
Yes, trained engineers follow documented SOPs and safety protocols.
Does GLMS offer preventive maintenance contracts?
Yes, annual maintenance contracts that reduce downtime.
How are faults diagnosed?
Using real-time diagnostics and advanced tools.
Can maintenance plans be customized?
Yes, tailored based on client facilities and requirements.
🌬️ HVAC Maintenance
Ensure efficient air conditioning and ventilation with expert care.
What HVAC services does GLMS provide?
Design, installation, commissioning, maintenance, duct cleaning, and refrigerant management.
Are services ASHRAE-compliant?
Yes, fully compliant with industry thermal comfort standards.
How does GLMS ensure system uptime?
Predictive maintenance and real-time performance monitoring.
Are refrigeration units included?
Yes, both HVAC and cold storage refrigeration services.
Can HVAC solutions be customized?
Yes, tailored to client building types and climate needs.
Power Generation & Maintenance
End-to-end electrical system management with minimal downtime.
What equipment does GLMS maintain?
DG sets, UPS, switchgear, and associated backup systems.
How is service reliability ensured?
Through load testing, thermal imaging, OEM standards, and emergency response teams.
Are spare parts and fuel management included?
Yes, complete maintenance with inventory and calibration.
Does GLMS guarantee uptime?
Structured AMC plans include uptime guarantees.
How does GLMS balance energy efficiency?
By optimizing fuel use and performance for compliance and cost savings.
🔥 Fire Fighting Systems
Protect your infrastructure with our certified fire safety services.
What fire safety services does GLMS provide?
Design, installation, testing, and maintenance of alarms, sprinklers, hydrants, and pumps.
Are services NBC and statutory compliant?
Yes, fully compliant with applicable codes and regulations.
How is fire safety monitored?
IoT-based remote monitoring and diagnostics.
Does GLMS perform fire drills?
Yes, regular mock drills and audits are conducted.
Can existing systems be retrofitted?
Yes, GLMS offers retrofitting and system upgrades.
🧑💼 Office Support Services
Reliable manpower for front desk, admin, and clerical support tailored to your office needs.
What types of office support personnel do GLMS provide?
Receptionists, data entry operators, mailroom staff, and field executives.
How does GLMS ensure confidentiality in office support?
Through strict document handling protocols, staff training, and secure workflow management.
Are GLMS office support services scalable?
Yes, they adapt to the size and needs of high-traffic offices or distributed business functions.
What supervision mechanisms are in place?
Daily audits, real-time monitoring, and performance tracking systems ensure quality service.
Can GLMS handle complex logistical and mailroom operations?
Yes, with accuracy and timeliness prioritized to facilitate smooth communications.
🖨️ Reprography and Documentation
Efficient handling of printing, scanning, photocopying, and record management.
What reprography services does GLMS offer?
High-speed photocopying, scanning, binding, and document digitization.
How is document security ensured?
Access is limited to authorized personnel with adherence to data protection policies.
Does GLMS support archive digitization?
Yes, large-scale digitization with indexed, secure retrieval systems are available.
What industries benefit most from these services?
Banking, legal, education, and corporate sectors requiring compliance and audit readiness.
How does GLMS support audit preparedness?
By maintaining structured digital files and providing quick retrieval during inspections.
💰 Payroll Management
Accurate and compliant payroll solutions to streamline employee compensation.
What services are included in GLMS payroll management?
Salary processing, statutory compliance, leave integration, onboarding, and final settlements.
How does GLMS ensure statutory compliance?
By adhering strictly to local labor laws and legal guidelines.
Can payroll services cover multi-location companies?
Yes, supporting centralized processing for multi-state and multi-category workforces.
What reports do GLMS provide to clients?
Comprehensive MIS and audit-ready statutory contribution reports.
How is confidentiality maintained?
Through secure payroll software and controlled data access.
🛠️ Repair and Maintenance Services
Quick-response repair and scheduled maintenance to reduce downtime and prolong asset life.
What types of repairs are offered?
Minor electrical, plumbing, carpentry, civil, and fabrication repairs.
Are response times guaranteed?
Yes, SLA-based helpdesk ensures timely resolution.
Can preventive maintenance reduce breakdowns?
Yes, scheduled maintenance detects issues before escalation.
How qualified are repair technicians?
Multi-skilled and fully trained in safety norms.
Is all repair work documented?
Yes, for accountability and quality control.
🧽 Façade Cleaning
Specialized exterior cleaning solutions for glass, stone, and building exteriors.
What façade surfaces does GLMS clean?
Glass, aluminum cladding, stone, and other building exteriors.
How is safety ensured for high-rise cleaning?
Certified rope access, gondola use, and strict SOPs.
Are cleaning methods surface-specific?
Yes, with material compatibility testing before service.
Is there quality assurance?
Post-cleaning inspections confirm cleanliness and surface integrity.
How is occupant disruption minimized?
Work is scheduled for minimal interference with daily activities.
🏢 Facility Management
Integrated management of spaces, services, and people to ensure optimal operations.
What services fall under GLMS facility management?
Integrated cleaning, HVAC, pantry, pest control, maintenance, security, and utilities.
How does GLMS manage multiple vendors?
Through centralized dashboards, SLAs, and coordinated workflows.
Is real-time monitoring used?
Yes, digital platforms provide live service tracking and incident management.
Can services scale for large sites?
Solutions are modular and adaptable for campuses and industrial parks.
How is service quality assured?
Performance metrics, audits, and client feedback loops drive continuous improvement.
💡 Energy Audit Services
Optimize your energy usage and reduce operational costs.
What does a GLMS energy audit cover?
Site-wide analysis of electrical, lighting, HVAC loads using metering and thermal imaging.
How are inefficiencies identified?
Through diagnostics against benchmarks and ESG compliance.
Are retrofit recommendations provided?
Yes, with ROI analysis and upgrade plans.
Does GLMS help achieve sustainability goals?
Audits align with and support client sustainability targets.
Does implementation support available?
Yes, from planning through monitoring retrofit success.